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Redbox Sues Universal Over Rental Terms



By Chris Tribbey | Posted: 13 Oct 2008
ctribbey@questex.com

DVD rental kiosk operator Redbox has filed a federal suit against Universal Studios Home Entertainment, alleging the studio’s new revenue-sharing terms for vending machine operators violates antitrust laws and misuses copyrights.

Filed in U.S. District Court in Delaware Oct. 10, the suit claims Universal’s new terms for vending machines would “eliminate the low-cost rental alternative for consumers” by prohibiting Redbox from renting or selling Universal DVDs until 45 days after they first street; limiting the number of Universal DVDs the kiosk operator can stock; and requiring Redbox to destroy Universal DVDs after they leave the kiosks, instead of being sold as used to consumers.

“To drive home its ‘take it or leave it’ proposition, Defendants will terminate Redbox’s two distributors [Video Product Distributors and Ingram Entertainment] if they continue supplying Redbox with Universal DVDs or providing other services to Redbox — unless Redbox forsakes its customers and participates in Defendants’ attempts to decrease the supply of copyrighted DVDs, reduce consumer choice in the marketplace, and increase prices that consumers pay in tough economic times,” the suit reads.

In addition to Universal, Universal City Studios, Universal City Studios Productions and Focus Features are named in the suit.

Redbox is seeking an injunction that would prohibit Universal from limiting the number of its DVDs in Redbox kiosks, fiscal damages, and declarations of copyright misuse Universal, and that the revenue- sharing agreement violates antitrust law.

VPD and Ingram

The suit stems from an Aug. 26, 2008, visit to Redbox’s Oakbrook Terrace, Ill., headquarters by Universal VPs Jamie Guzzaldo and Dick Longwell. Redbox COO Mitch Lowe and other Redbox staff were shown a copy of Universal’s revenue-sharing agreement, and were told Redbox had until the end of the following day to sign the agreement, the suit reads.

“During the meeting, USHE said that if Redbox refused to sign the revenue-sharing agreement and the distributors continued to supply Universal DVDs to Redbox, USHE would stop selling any Universal DVDs to VPD and Ingram,” the suit reads.

Redbox purchases nearly its entire USHE product from VPD and Ingram, accounting for 15% of the total product the two supply to the kiosk operator, Redbox said. Redbox also has DVD buy-back clauses with both distributors. Redbox said USHE will “compel Ingram and VPD to stop shipping Universal DVDs to Redbox effective Dec. 1 …” if the kiosk operator doesn’t sign the agreement.

The agreement, if Redbox signs it, would limit the number of copies of a new Universal DVD to eight, with the amount tied to the gross box office revenue of the film. Redbox kiosks currently hold as many as 45 copies of a new release, and the company said that more than 60% of rental demand for a title occurs within 45 days of the original street date. The agreement would also call for Redbox to “destroy 100% of the units removed from an active rental machine,” instead of selling them used. Redbox currently sells used DVDs for $7 beginning a dozen days after the street date.

“The revenue-sharing agreement will have the effect of restricting output, eliminating competition in the rental and sales markets and raising prices to consumers,” the suit contends.

Reaction

A spokesman for Universal said he had not seen the suit and that the studio will not comment on pending litigation. Representatives from Ingram were not available late Monday, and a spokeswoman for VPD said she was not aware of the suit.

A spokeswoman for Redbox said the company had no additional comment on the specifics of the suit at this time, however she did say that Redbox “has not been contacted by other studios looking to change their distribution terms similar to Universal.”

“Redbox is taking action against Universal Studios Home Entertainment to protect its business model and to continue to offer consumers the latest new releases — when they are released — for just $1 per night,” she said.
 


User comments

Commented by
Posted on 2008-10-14 12:48:20

why are they ( Red Box ) getting special treatment. reads like to me their deal with universal is better then what RenTrak offers. why cannot i get the same deal so i can rent out a movie for a dollar and make profit off of it? i smell an anti trust suit going to happen soon, their is nothing fare about the deal Red Box is getting and we mom and pop stores were never offered to take part in.


Commented by
Posted on 2008-10-14 16:23:22

Why is it anti-trust when Universal wants to make money on thier product but it's fair when Redbox can get better deals than a bricks and mortar and put them out of business. If I don't like the studios deal then I'll buy the movie and rent it out but not for $1.00!


Commented by
Posted on 2008-10-14 17:46:57

You idiot.. they are not getting special treatment. they are now getting the normal treatment that everyone who buys from VPD or Ingram gets. Universal is just trying to limit the number of movies redbox can have in its machines and make them wait till 45 days after they dvd has been released to offer them for rent. THe only reason Universal would do this is to make their movies scarce so they can raise the price.


Commented by
Posted on 2008-10-14 19:29:53

I'm glad Redbox has stood up to Universal and I, as a Kiosk operator, is also willing to take Universal to court. The letter they sent to all DVD kiosk operators was a clear indicator they are trying to perserve the brick and mortar revenue stream and limit the competition. This lawsuit should be taken to class action status. Redbox please organize an fight for all DVD kiosk operators to join in and support the fight against unfair trade.


Commented by
Posted on 2008-10-15 01:18:40

I can't see where there would be any common ground between a mom-pop store operation and Redbox (with who knows how many current outlets) with regards to volume discounts. You rent through Rentrak because they are set up to deal with low volume accounts. Boost your volume and THEN see what kind of a deal you can get when you have some significant volume to offer up. Video rental as a business is a fine balance of convenience, selection, price and customer service that determine success. Volume comes from loyal repeat customers and positive word of mouth - it takes time and effort. If you can rent DVD's for a $1.00 a night you'll get ALL your local business. Can you compete with a machine located at a major supermarket or fast food retailer? The Redbox business model is hard to beat with regards to profit per square foot of floor space.


Commented by
Posted on 2008-10-18 21:18:32

Redbox is not the only entity being affected by these proposed terms. There are several other dvd kiosk companies that should join the fight. As an independent owner/operator, my opinion is that Universal is trying to eliminate us as competition to the brick and mortar. I'm curious as to how this will impact Netflix, if at all. Just show me where to sign!


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